Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
AirPoint Heating & Air Conditioning is a family-owned and operated HVAC company proudly serving Los Alamitos, CA, and surrounding communities throughout Orange and Los Angeles Counties. With a commitment to honest, high-quality service, they provide comprehensive home comfort solutions including air conditioning repair and replacement, heating system service, indoor air quality improvements, ductwork repair and sealing, and ductless mini-split installations. Their licensed technicians are dedicated to delivering fast, dependable results backed by a 100% satisfaction guarantee. As a featured American Standard dealer, AirPoint installs and services industry-leading equipment known for energy efficiency and long-term reliability. Whether a customer needs a same-day repair, an energy-efficient system upgrade, or a complete HVAC overhaul, AirPoint offers multiple options at different price points to fit every budget. Flexible financing is available through GreenSky, making it easier for homeowners to invest in comfort without financial strain. AirPoint also offers a membership maintenance plan priced at $249 per year or $16.95 per month, which includes bi-annual furnace and AC tune-ups, priority service, a reduced $49 diagnostic charge, 15% discounts on repairs, and an extended parts and labor warranty. Members also benefit from AirPoint's Repair/Reward program worth up to $1,500, making the plan an excellent value for long-term system care. With glowing reviews praising technicians by name and consistently highlighting professionalism, timeliness, and respect for customers' homes, AirPoint has built a strong reputation across the greater Los Alamitos area. Their service territory spans dozens of cities including Long Beach, Huntington Beach, Irvine, Anaheim, Fullerton, and beyond, making them a trusted regional choice for residential HVAC needs.
I recently updated my old HVAC system, and Airpoint Heating & Air Conditioning did an excellent job. They installed a new heat pump and air conditioning unit in my attic to minimize operational noise. They recommended a quiet inverter-based outdoor unit, and it runs very quietly. My old unit was located next to the living room and produced a lot of noise, but that's all gone now. It's wonderfully peaceful. Additionally, they were able to convert the old HVAC space into a convenient storage closet for me at no extra cost. I highly recommend Airpoint for their outstanding work.
I had a fantastic experience working with Robert and his team. At my request, they assessed the need for a new rooftop package AC/Heating unit and attic ductwork. They provided a clear estimate, and I compared it to two other quotes as part of my due diligence. Robert was very responsive to my inquiries at any time. Their labor warranty was better than the competitors. It's evident they take pride in their work and prioritize customer satisfaction. This was a complex project, requiring crane removal of the old unit and some unseen changes, but Robert thoughtfully navigated the challenges and suggested improvements to the final result. I highly recommend AirPoint to anyone seeking reliable, high-quality service and excellent outcomes.
When our AC stopped working, I called AirPoint, and a technician arrived within 2 hours. Our unit was over 20 years old and could not be repaired due to outdated refrigerant requirements. The technician was clean, knowledgeable, and helpful, providing a temporary fix in the meantime. We then decided to get a replacement quote from Robert. He was very polite and presented various options without any pressure. Compared to others we know who recently replaced their AC, Robert's price was lower. The installation went smoothly, with the installers arriving on time and finishing earlier than expected. When I didn't like the new thermostat style, the installer cheerfully replaced it with another option I preferred. I found this company to have excellent customer service, honest employees, punctual service, and reasonable pricing.
I highly recommend AirPoint Heating & Air Conditioning. Robert, the owner, was very knowledgeable, amiable, and promptly addressed our questions as we needed to replace our HVAC system and air ducts. The installation team was exceptional, diligent, and detail-oriented, even adding an extra return duct in the ceiling. The final result looks and performs great. We are grateful to the AirPoint team for their outstanding work.
We called for a quote to replace our air conditioner, and Robert came to assess the situation. He was very thorough and professional, explaining all of our available options. We ended up replacing the entire HVAC system and air ducts due to leaks that had developed over time. Within a week, Luis and Ramon had the old system removed and the new one installed and operational. The work was clean, and they thoroughly cleaned up afterwards. I would definitely recommend AirPoint for any HVAC services. They are a family-owned business that provides courteous and professional care for their customers. Thank you, Robert, for all your assistance.