Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Magnet Appliance Repair is a trusted residential appliance repair company proudly serving communities throughout the East Bay area of California, including San Ramon, Danville, Walnut Creek, Pleasanton, Dublin, Concord, and surrounding cities. The company is fully licensed, insured, and carries general liability insurance, giving customers peace of mind with every service call. Technicians arrive in fully-stocked vehicles to ensure prompt, efficient repairs on the first visit whenever possible. Magnet Appliance Repair services all major brands and models of kitchen and laundry appliances, including refrigerators, dishwashers, clothes washers and dryers, ovens, ranges, stoves, cooktops, double ovens, and microwaves. Their EPA certified technicians are thoroughly trained and committed to accurate diagnostics and high-quality repairs. Customer reviews consistently highlight the professionalism, punctuality, and technical expertise of lead technician Sergey. What sets Magnet apart is their customer-first approach and commitment to integrity. As noted in customer reviews, the team will honestly advise customers when a repair may not be cost-effective rather than simply chasing revenue. They stand behind their work with a 6-month warranty on replaced parts and labor for standard appliance repairs, and an extended 12-month warranty on refrigeration jobs. Available every day from 8AM to 8PM, Magnet Appliance Repair makes it easy to schedule service at a convenient time. Whether it is a routine repair or an urgent breakdown, their team is ready to help East Bay residents get their appliances back up and running quickly and reliably.
Sergey is the best! He promptly fixed my washer on the same day, displaying professionalism and impressive technical knowledge to get to the root of the problem. I am incredibly grateful for his services. His pricing was great, and he worked quickly and efficiently. I highly recommend Magnet Appliance Repair and will use their services again for any future appliance needs.
My dryer suddenly stopped turning. After reviewing Magnet Appliance Repair's positive reviews and their transparent pricing information on their website, I decided to have them take a look. They were exceptional! Sergey demonstrated extensive knowledge, professionalism, and patience, taking the time to address all of my questions about the machine. He expertly repaired the dryer for a very reasonable price, and I would gladly use their services again for any appliance issues in my home. I highly recommend them.
Sergey was exceptional in his service. Our dryer had unexpectedly stopped working on Sunday, 10/26, making a dreadful screeching noise. Based on the positive local reviews for Magnet Appliance Repair, I contacted them the next day, 10/27. Although they were busy, they accommodated me and scheduled an appointment for Wednesday, 10/29. However, they called back within 30 minutes and were able to fit me in on the same day, 10/27, at 4 pm. Sergey promptly arrived, calling 15 minutes ahead. He was courteous, friendly, and professional. He quickly diagnosed the issue, had the necessary parts, and fixed the problem within 2 hours. He also repaired the dryer door that my children had bent, restoring its proper closure. Sergey advised that the dryer vent needed cleaning, but did not offer that service himself, instead providing tips on how I could handle it myself or hire a company. When I asked him to replace the dryer belt, he showed me the current one and explained that it was still in excellent condition, demonstrating his honesty and diligence. I am highly impressed and would enthusiastically recommend Magnet Appliance Repair and Sergey.
I am giving Magnet Appliance Repair, and specifically Sergey, the owner-operator, five stars and a strong recommendation for your appliance repair needs. My Whirlpool front-loading dryer required a new pulley, as the drum was not spinning properly and making an unpleasant sound. Sergey thoroughly examined the issue, explained it to me, and promptly repaired the appliance, also cleaning the interior. I was back up and running within an hour. Sergey was polite, communicative, and honest about his pricing, which I found to be fair. I would confidently recommend him to anyone requiring appliance repairs.
Sergey did an exceptional job in fixing my JENN-AIR refrigerator. It had a leakage problem at the bottom of the drain, and he was able to remove the tubing, extract a significant amount of rust and mold, and get the appliance fully cleaned and ready for continued use. He demonstrated impressive skill and expertise with his tools to resolve the issue quickly. I am grateful for his punctuality and efficient service.