Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
10xServices (10x Repair Services) is a leading appliance repair company based in San Carlos, CA, serving customers throughout the Bay Area between San Francisco and San Jose. Their team of highly qualified technicians specializes in repairing all types, makes, and models of both residential and commercial appliances quickly, professionally, and at fair prices. With years of hands-on experience, they have built a strong reputation for reliability and customer satisfaction across the region. The company offers a comprehensive range of services including residential appliance repair (washers, dryers, stoves, refrigerators, and more), commercial appliance repair, HVAC services (furnaces, air conditioners, and water boilers), and air duct and dryer vent cleaning. Every residential repair comes with a free diagnostic, ensuring customers understand the problem before committing to a service. All repairs are backed by a 90-day warranty, giving clients confidence in the quality of work performed. What sets 10xServices apart is their customer-first approach. When a client calls, the friendly customer care team schedules an appointment at a convenient time. Technicians arrive on time, diagnose the issue transparently, complete the repair with minimal disruption, and provide maintenance advice to prevent future problems. Their use of cutting-edge technology and state-of-the-art equipment ensures premium results on every job. From noisy dryers and broken refrigerators to HVAC systems and clogged dryer vents, 10xServices handles it all for both homes and businesses. Customers like Andrew L. praise the team for being fast, knowledgeable, and a pleasure to work with. To book a repair or get more information, clients can call (650) 453-3211 or email info@10xrepairservices.com.
I reached out to this company because my dryer had been experiencing ongoing issues. From the initial phone call, they were incredibly responsive and professional. They promptly scheduled me and arrived right on time, immediately getting to work. What truly stood out was that they didn't simply fix the problem and leave. Instead, they took the time to identify the root cause and clearly explained the situation and the next steps. Even after I paid the one-time visit fee, when I mentioned having recently replaced major parts and feeling frustrated with the recurring issues, they were exceptionally thoughtful and considerate. Rather than pushing for additional paid repairs, they suggested I check the warranty on the previous work and walked me through what should be covered, encouraging me to follow up with the prior service provider. Their honesty and compassion genuinely surprised me, as they helped me potentially save $300 and empowered me with the right information. That level of integrity is rare. My dryer is working again, and I will certainly be contacting them for any future appliance needs. Highly recommended!
Once again, Ray and Well have done an amazing job - this time with my dryer! They quickly diagnosed the problem, ordered the necessary part, and repaired it in less than a week, all at a reasonable price. Honestly, there's no need to look further - these guys possess the expertise, honesty, and excellent customer service that you want in a local business. They make it easy to repair what you already have, which is good for your wallet and the environment. I plan to continue using their services for all of my appliance needs, and I'm incredibly grateful to have found them!
Valentine did a fantastic job repairing our dishwasher. He was prompt, polite, and efficiently diagnosed and addressed the issue. The dishwasher is now working, and the prices were reasonable. This company is highly recommended and appreciated.
Ray and his brother have done an excellent job repairing our dryer (which was making a terrible sound and needed replacement parts), our washing machine (where they replaced a moldy gasket), and our Sub-Zero refrigerator drawers. I've been impressed by how quickly they have been able to respond, often coming the same day. Their prices have seemed very reasonable, and they clearly take the time to do the job right. When the washing machine gasket replacement proved to be a difficult repair and the mounting failed after a week, Ray immediately responded and came on a Sunday evening to fix it, even finding a way to make the mount much more secure than the initial installation. I will continue to rely on them for any of our appliance needs moving forward. These technicians are truly the best.
This company has consistently delivered on their services. I've used 10X's services around 5 times in the last several years, primarily for dishwashers and dryers. Every time, they've been able to resolve the problem on the first visit, and usually quite quickly, at a reasonable price. Their technicians seem highly skilled and knowledgeable, without any unnecessary frills or distractions.