Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
1st Choice Heating & Air Conditioning, Inc. is a trusted HVAC service provider serving Mission Viejo and the surrounding communities of Southern California. As a certified Lennox Premier Dealer, they deliver top-tier heating and cooling solutions backed by one of the most recognized brands in home comfort. Their team of certified technicians is dedicated to getting the job done right the first time, ensuring homeowners enjoy reliable and efficient comfort year-round. The company offers a comprehensive range of HVAC services including AC repair, AC installation, and routine maintenance plans. Whether a customer needs emergency air conditioning repair or is looking to upgrade to a new energy-efficient system, 1st Choice Heating & Air Conditioning tailors its approach to meet individual needs and budgets. Their annual maintenance program is designed to keep systems running at peak performance and extend the lifespan of HVAC equipment. 1st Choice Heating & Air Conditioning has earned the prestigious Centurion Award from Lennox, which recognizes dealers who are community leaders and exemplify excellence in customer service, installation quality, and employee development and training. This recognition sets them apart as one of the top HVAC dealers in their market. Customers can take advantage of current promotions including up to $1,800 in rebates when purchasing a Lennox Ultimate Comfort System, as well as no-payment, no-interest financing for 12 months on qualified Lennox systems. With a strong reputation built on quality workmanship and customer satisfaction, 1st Choice Heating & Air Conditioning is the go-to choice for homeowners throughout the Mission Viejo area.
The team at 1st Choice Heating & Air Conditioning, led by James, consistently delivers exceptional service. They recently completed a vent relocation project for my home renovation, working efficiently and leaving no mess behind. The work was executed exactly as quoted, meeting all expectations.
I'm thrilled to have my air conditioning back in working order, thanks to the prompt and effective service from 1st Choice Heating and Air. They diagnosed the issue, which was a backed-up water drain, and resolved it along with another repair to the drain pipe. My friendly technician kept me informed throughout the process, and I'm very satisfied with the outcome.
My experience with 1st Choice Air Conditioning was incredible, and I highly recommend their services. Nico, the technician assigned to us, provided outstanding customer service. His communication, thoughtfulness, expertise, and knowledge were exceptional, and he was extremely courteous and accommodating. We will definitely be returning to 1st Choice for all our air conditioning and heating needs.
When my heater stopped working after a long period of non-use, I turned to 1st Choice for assistance. They responded promptly, diagnosed the issue, ordered the necessary part, and had the problem resolved within a few days. The pricing was fair, and the level of service was highly professional. I would not hesitate to recommend them.
I'm very pleased with the performance of my A/C and heater, which were serviced by 1st Choice. The company as a whole is exceptional, with all representatives, from the call-taker to the installation crew and technicians, treating us as valued customers. I always receive timely updates and confirmations, and they follow up afterward. I would highly recommend 1st Choice to anyone in need of HVAC services.