Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
A Five Star Heating & Cooling has been a trusted name in HVAC services throughout Sacramento, Placer, and El Dorado Counties since 1995. As a locally owned and operated business based in North Highlands, CA, they bring over 30 years of hands-on experience to every job, serving both residential and commercial clients with equal dedication. Their comprehensive service offerings include heating and air conditioning repair and diagnostics, full system replacements, tune-ups and inspections, heat pump repair and installation, air duct services, and commercial refrigeration — covering all makes and models. What sets A Five Star apart is their commitment to honest, transparent pricing and customer-first service. They offer same-day and emergency appointments with no extra charges for evenings or weekends, making them a reliable choice when HVAC issues arise at inconvenient times. Every repair comes with a complimentary diagnostic, and they currently offer 10% off any heating or air conditioning repair for customers who mention finding them online. Residential diagnostics are available for just $49, and commercial diagnostics for $65. The company prides itself on employing factory-trained and certified technicians who approach every job with professionalism and care — wearing floor savers, cleaning up after themselves, and treating each home as if it were their own. Their workmanship guarantee reflects their confidence in the quality and precision of every installation and repair they perform. Customer reviews consistently highlight their responsiveness, fair pricing, and ability to fix problems that other companies have misdiagnosed. A Five Star Heating & Cooling proudly serves a wide range of communities across the greater Sacramento area, including Antelope, Citrus Heights, Roseville, Rocklin, Folsom, Elk Grove, Rancho Cordova, and many more. With 100% satisfaction guaranteed on all heater, furnace, and heat pump services, they remain committed to delivering five-star comfort and reliability to every customer they serve.
This company sets the standard for how a business should operate. Mark and James expertly maintained our air conditioning and heating system, and we plan to keep them on speed dial. They were honest and thorough throughout the entire process, attending to every detail during the repairs and upgrades. Before leaving, they ensured everything was functioning properly, leaving us as highly satisfied customers. This truly deserves the title of a 5-star company. We are grateful for their excellent service.
We had a new HVAC unit installed, and these professionals did an outstanding job. They were very friendly, clearly explaining everything along the way. I am extremely pleased with the service provided, and I would definitely recommend their services to others.
I had a great experience with this HVAC technician. He quickly identified the issue with my heater and fixed it efficiently. He demonstrated extensive knowledge and professionalism, taking the time to explain the problem and the repair process. My heater is now working perfectly, and I highly recommend this service provider.
The exceptional service started with my initial interaction with Kail, who was friendly, knowledgeable, and incredibly helpful from the very beginning. The communication was clear, the scheduling was easy, and the entire process was seamless. The technicians were professional, punctual, and completed the work with great attention to detail. Five Star Mechanical truly lives up to its name, and it is evident that they are committed to providing excellent service. I would highly recommend them to anyone in need of reliable, high-quality mechanical work.
Mark saved us thousands of dollars by honestly inspecting our heater. Another contractor had convinced us that we needed to replace the entire system due to a cracked heater and gas leak. However, after Mark's thorough inspection, he advised us to contact PG&E, who confirmed that our heater was in good condition and there were no leaks. From now on, Mark will be our go-to HVAC contractor.