Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Aelott AC, Heating & Plumbing has been a cornerstone of the Escondido, CA community since 1963, providing homeowners with reliable and professional HVAC and plumbing services for over six decades. Their longstanding presence in the area speaks to a deep commitment to quality workmanship and customer satisfaction that has kept local families comfortable through the years. The company specializes in a full range of air conditioning and heating services, from fast, efficient repairs to complete new system installations. Whether a home needs a quick fix on a hot summer day or a full HVAC upgrade, Aelott brings the expertise and equipment to get the job done right the first time. In addition to their HVAC offerings, Aelott also handles plumbing needs, making them a convenient one-stop solution for essential home comfort and utility services. Their broad service scope means homeowners don't need to juggle multiple contractors for different needs. What sets Aelott apart is their commitment to transparency and trust. They provide clear pricing in writing before any work begins, ensuring customers are never surprised by unexpected costs. This honest, straightforward approach has helped them build lasting relationships with the Escondido community over more than 60 years of service.
The plumbers, John and Brison, were exceptional. They arrived on time, displayed polite and courteous behavior, and demonstrated substantial expertise. If you require a smart toilet installation, these individuals are highly recommended. I was so satisfied with their service that I had them return to install another Toto toilet, and they provided the same outstanding level of care and professionalism. I will never use another plumber.
Brison and David performed an outstanding job at every stage of the process in installing our new toilet. They kept us informed about their arrival time, showed up as scheduled, completed the work efficiently and paid close attention to every detail. They were easy to communicate with and demonstrated extensive knowledge. Before leaving, they ensured we understood all necessary information and left the area immaculately clean. I would not hesitate to recommend them for any plumbing task.
Ben and his team, particularly Brison, are exceptional at their craft and I strongly recommend them for any job, regardless of size. They persistently troubleshot and resolved the issues I was experiencing with a Kohler spa tub pump, not resting until they identified and fixed the problem. Ben even utilized his electrical expertise to determine the cause. These are the kind of skilled professionals who used to be more common, taking genuine pride in their work. San Diego is fortunate to have them on hand. Do not hesitate to hire Aelott, as their prices are fair considering the quality of their services. They deserve the highest rating.
The hardworking and knowledgeable female plumber, along with her strong assistant David, did an excellent job. I suggest hiring more individuals like them and providing them with well-deserved raises. They represented your company exceptionally well. Regarding the follow-up questions, $200 per hour is quite expensive, as we typically pay less than $150 per hour. However, to be fair, you were recommended by Aztec Appliance, and the job was completed satisfactorily.
I cannot praise this team enough! They are fast, honest, and responsive. We have used their services multiple times and have always been pleased with the level of service provided. Kudos to Alex, Ivan, and David!