Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Air Med Heating & Air Conditioning is a trusted HVAC contractor serving Chino Hills, CA and the surrounding Inland Empire region. The company provides comprehensive residential and commercial heating and air conditioning services, with a strong focus on maintenance and repairs to keep customers comfortable year-round. Their licensed team handles everything from routine tune-ups to full system installations and troubleshooting. In addition to traditional HVAC services, Air Med sets itself apart by offering air duct design and cleaning services to improve indoor air quality and system efficiency. They also specialize in smart home solutions, helping customers modernize their living spaces with integrated climate control and automation technology. Air Med serves a broad geographic area including Chino Hills, Chino, Rancho Cucamonga, Ontario, Upland, Claremont, Corona, Riverside, Yorba Linda, West Covina, and many more surrounding cities—making them a go-to provider for both residential homeowners and commercial property managers across the region. Customers can easily connect with Air Med through online booking, live chat, or by phone. The company operates Monday through Friday from 8:00 AM to 6:00 PM and Saturdays from 8:00 AM to 4:00 PM, ensuring convenient access to professional HVAC support throughout the week.
The customer service at Air Med Heating and AC was exceptional. When I initially called, the automated voice menu made it easy to schedule a service appointment. Shortly after, Michelle, one of the company's owners, promptly reached out to discuss my options. On the day of the service visit, I received a text letting me know that the technician, Craig, who is also a co-owner, was on his way. Craig was fantastic and provided great service. I will be sure to use Air Med for my annual maintenance needs.
My heater stopped working over the holidays, and Eric from Air Med quickly came out to identify the necessary parts to get it running again. He and his team ordered the parts and returned to install them on a second visit. I appreciated Air Med's prompt response and Eric's transparent and professional approach. I highly recommend their services.
Our experience with Air Med, from the initial call with Michelle to the installation of our new AC unit, was excellent. We contacted them on a very hot day, and they were able to come out the next day, which we were very pleased about. Eric, the owner, provided us with several options and thoroughly explained everything. We decided to replace the entire AC unit, and we are thrilled with the result. Eric ensured our comfort during the hot days while we waited for the new unit. Eric, Craig, and Shawn were highly professional, knowledgeable, personable, and efficient. They arrived on time, worked diligently throughout the day, and left the area clean. We are extremely satisfied with the level of service provided by Air Med, and we highly recommend their services.
The service provided by Air Med was quick and transparent. The technician diagnosed the problem, showed me what was happening, and explained the repair options without any pressure to make additional purchases. They fixed the AC the same day at a fair price. It was a great experience overall.
Air Med Heating and Air Conditioning were outstanding in addressing my HVAC needs. After struggling with an old AC unit, it was time to replace the entire system, including the condenser, furnace, and ductwork. Every interaction with the company was fantastic. The office staff were helpful and kind, and the technicians, Craig and Erik, were professional, reliable, and thorough. They arrived on time, explained the installation and repair process in detail, and answered all my questions patiently. Their expertise and integrity were evident, as they provided honest recommendations that fit my home and budget, without any unnecessary upselling. The attention to detail and cleanliness during the installation were impressive. The communication was consistent, respectful, and easy, giving me complete peace of mind. I trust Air Med completely and would highly recommend their services to anyone.