Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
AIS Heating & Air Conditioning is a family-owned and locally operated HVAC company that has been proudly serving Livermore, Fremont, and the greater Bay Area since 2008. Their team of certified comfort specialists is dedicated to keeping homes comfortable year-round through a comprehensive range of heating and cooling solutions, treating every customer like family and maintaining a deep understanding of the local Bay Area climate. The company offers a full suite of air conditioning services — including repair, installation, replacement, and maintenance — for all system types including ductless mini-splits, central AC, and heat pumps. On the heating side, AIS services all major equipment types including heat pumps, gas furnaces, and electric furnaces, providing the same full range of repair, installation, replacement, and maintenance options to ensure homeowners stay warm through the region's cooler months. Beyond standard HVAC services, AIS specializes in indoor air quality solutions designed to combat the Bay Area's prevalent air pollution. Their IAQ offerings include humidifier services, UVC air purifiers, ductwork installation, air duct sealing, and duct repair — helping families breathe cleaner, healthier air inside their homes. They also offer emergency HVAC repairs to address urgent comfort needs whenever they arise. AIS distinguishes itself through straight-forward pricing with no hidden fees, industry-leading performance guarantees, and highly trained technicians committed to continuous education. Their Comfort Protection Plan maintenance agreement provides members with 23-point HVAC inspections, repair warranties, priority service scheduling, and discounts on repairs and indoor air quality services. Financing is available through Wells Fargo, and they offer multiple promotional discounts to help homeowners save on services.
I had an outdated furnace and wanted a heat pump to provide both heating and cooling as the weather was getting warmer. I contacted several local companies to get estimates, and AIS stood out with their comprehensive education and patience in answering all my questions. Their pricing was reasonable as well. They did not try to upsell me on features I didn't need, even when I challenged them, explaining that the California climate didn't warrant a more powerful system. I appreciated their honest approach, and would recommend working with their sales representative, Art. The installation team was excellent, taking great care to maintain the aesthetics of my home and cleaning up meticulously. Rafa and his crew did a fantastic job, and Leon ensured the final inspection and system setup were thorough. The entire AIS team, including Genell, was a pleasure to work with, and I highly recommend them for any HVAC services.
The entire AIS team, including Art and the installation crew, has been extremely informative and easy to work with. Art provided detailed information about our options for replacing our old heater and air conditioner, without any pressure, as we decided whether to proceed with AIS. The installation team was just as prompt and professional, arriving on time, working efficiently, and cleaning up after the two-day project. Overall, it was a great experience working with AIS, and we would confidently recommend them to others.
The AIS installation crew did an exceptional job installing our new furnace. They were quick and efficient, completing the work in just 5 hours. A week later, Leon, the AIS technician, came to our home to thoroughly inspect the system and ensure everything was functioning correctly. We now have a fully operational furnace that provides much-needed heating for our home during the cold winter months. I highly recommend their service.
I am grateful for the opportunity to share my experience of having my HVAC system installed and maintained by AIS. All the workers were knowledgeable, professional, and did an excellent job. I would highly recommend this company to anyone in need of air conditioning installation or service. Technician Leon came to perform the quality assurance inspection, demonstrating his expertise and explaining the importance of an annual service plan, which we gladly accepted. I look forward to our upcoming service on our new system. Thanks, Leon, for all your assistance.
AIS has been providing bi-annual visits to check my HVAC system and replace the filter. Communication is crucial to me, and AIS excels in this regard, with text message reminders and confirmations, as well as notifications when the technician is en route. When Leon R. arrived, he was professional and courteous, treating my home as if it were his own. He explained the planned service beforehand and walked me through the work he had performed afterward. As a long-time AIS customer, I have renewed my contract for at least another year. Thank you for keeping my HVAC system in top condition!