Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Authentic Appliance Inc is a full-service appliance company located in Lancaster, CA, serving the Antelope Valley with a comprehensive range of appliance solutions. Their offerings span appliance sales, professional installation, efficient repair services, and regular maintenance — making them a true one-stop shop for all home appliance needs. Customers can explore an extensive selection of the latest and most efficient appliances, with flexible in-store financing options available subject to credit approval. As an authorized service center, Authentic Appliance sets itself apart by servicing what they sell. Customers never need to contact a manufacturer directly — the team handles all service concerns promptly and professionally. This commitment to accountability and follow-through has earned them a loyal customer base throughout the region. Authentic Appliance also features a unique live kitchen display in their showroom, complete with fully functional appliances and stunning Casa Amazona cabinetry. This 'Try Before You Buy' experience allows customers to interact with appliances and kitchen setups in a real-world environment, ensuring confident purchasing decisions. They also offer the largest selection of kitchen and bathroom cabinets in Los Angeles through their collaboration with Casa Amazona. Customers consistently praise the team — particularly Jeff and Stacey — for their honesty, expertise, professionalism, and responsive communication. Whether handling a washer and dryer repair or outfitting an entire kitchen, Authentic Appliance delivers quality service with a personal touch that keeps customers coming back.
Jeff and his partner were friendly and very knowledgeable. He did great work and was efficient. He is honest, and does exceptional work. I highly recommend Authentic Appliance Inc. to anyone looking for appliance service. You will not be disappointed.
Had a great experience here. Small local business that truly care about the customer and know their products. Stacy and Jeff are "Authentic" people that treat you like long time friends. Highly recommend shopping for your next appliance here 100%.
Found them on google and I was not disappointed, dryer was diagnosed then repaired. thank you, Jeff and Stacy for your help and amazing service.
Update: New purchase Because of the great service we received before we decided to purchase our new fridge from Authentic Appliance. From the time of order to delivery it was less than a week. Love the GE fridge! Just super happy they were able to get it so fast and in time for the holidays. Thanks Stacey, Jeff and Blake for all your help!! My dryer stopped working and was really happy that it was repaired the same day. I was impressed with their text system to let me know that “Jeff would be there in 44 minutes.” Repair and service was quick. Very happy to have the dryer working again. I highly recommend this company!
Excellent service and very knowledgeable! My company has purchased 3 Speed Queen commercial washing machines from Authentic. These machines take a beating and keep on running. Great warranty for when they need work which is always due to user error and not because the of machines. Also purchased the BEST dishwasher of my life from here and I AM IN LOVE! I don’t even have to rinse the plate off and it comes out sparkling clean. Thanks Jeff and Stacey!