Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Baker's Heating and Air Conditioning is a family-owned HVAC contractor with nearly 50 years of experience serving Tracy, CA and the greater San Joaquin County area. Founded in 1975, the company has built a reputation for honest, expert service backed by a 100% satisfaction guarantee and transparent, no-surprise pricing. Operating from their Tracy location at 902 N Central Ave, Baker's serves homeowners throughout Tracy, Mountain House, Lathrop, Manteca, Ripon, Escalon, and surrounding communities. Baker's offers a comprehensive range of HVAC services tailored to Tracy's demanding climate, including same-day AC repair, furnace repair, heat pump installation, ductless mini-split systems, preventative maintenance plans, indoor air quality solutions, and full system installations and replacements. As a Lennox Premier Dealer, they specialize in high-efficiency Lennox systems but also service and install all major brands including Carrier, Trane, Goodman, Rheem, York, and American Standard. Their fully stocked service vehicles allow technicians to complete most repairs in a single visit. All Baker's technicians are California-licensed, background-checked, drug-free, and factory-trained, with ongoing manufacturer certifications ensuring they stay current on the latest HVAC technologies. The company provides true 24/7 emergency service every day of the year, with a fast 60–90 minute response time for urgent calls. Their award-winning call center and professional team have earned them a 5.0 Google rating and a BBB A+ rating. Every repair is backed by a 2-year labor warranty, and new installations come with a price match guarantee, manufacturer rebates, utility rebates, and flexible financing options with approved credit. Baker's also offers HVAC inspections for home buyers and sellers, seasonal maintenance plans, and free in-home comfort consultations for new system quotes—making them a one-stop solution for all residential HVAC needs in Tracy and the surrounding region.
I contacted Baker Heating and Air, and they promptly came to my house the same day to provide a quote for a new furnace. The price they offered was very reasonable. The following day, they completed the installation of the new furnace. The installation process went smoothly, and they kept me informed about the progress. Dustin and Jordan did an excellent job with the installation, and the company also helped me get acquainted with the new thermostat. Baker Heating responded to my phone calls within minutes, and I am highly satisfied with their fantastic service. I will definitely reach out to them for any future heating and air conditioning needs.
Before purchasing two new air conditioning and heating units, we obtained quotes from multiple providers and ultimately decided to go with Baker's Heating and Air. We are very pleased with our decision. Vihn thoroughly explained all the available options, the company's processes, and the individuals who would be involved in the installation. Dustin and Jacob, the skilled installers, worked diligently and tirelessly throughout a long, hot day to complete the installation with the highest quality workmanship. They were punctual, professional, and outstanding in every way. Vihn also followed up after the installation to address any questions we had, which was greatly appreciated. We had an exceptional experience with Baker's Heating and Air and highly recommend their services to others.
I received excellent service from Baker's Heating and Air, and Dustin, in particular, did an outstanding job. I will be sure to recommend their services to others.
My 40-year-old ductwork was failing, so I decided to shop around for a new HVAC provider, as I had become dissatisfied with the company that had installed my previous system. A friend recommended Baker's, and I felt comfortable working with Le, who provided the initial quote. I asked if I needed the extensive work that had been recommended, and he assured me that was not necessary, just the ductwork. The job was scheduled quickly, and Jakob and Pedro spent two days diligently working under the house and in the attic to complete the project. They were respectful, punctual, and ensured the work area was cleaned up before leaving. Although the inspection is still pending, I am confident the work will be of high quality.
As the hot weather approached, our HVAC unit stopped working. I called Baker's Heating and Air this morning, and Dustin arrived in the afternoon to address the issue. His prompt response and quick resolution of the problem were impressive, and he even waived the service call fee. We have been loyal customers of Baker's for over 8 years, and they have consistently demonstrated their trustworthiness through the quality of their work and the professionalism of their staff. We highly recommend this company to others.