Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Big Wave Heating & Air Conditioning is Orange County's trusted, family-led HVAC contractor based in Huntington Beach, CA. With over 15 years of industry experience, their team of skilled technicians is dedicated to delivering reliable, energy-efficient heating, ventilation, and air conditioning solutions for homeowners throughout the greater Orange County area. Their community-focused approach and commitment to honest, upfront pricing set them apart from the competition. The company offers a comprehensive range of HVAC services, including air conditioning repairs, heating repairs and replacements, preventative maintenance, dryer vent cleaning, and duct cleaning. They also specialize in improving indoor air quality, offering advanced solutions such as Phenomenal Aire, a cold plasma generator (CPG) that naturally and safely cleans the air in your home. Whether you need a routine tune-up or a full system replacement, Big Wave Heating & Air Conditioning has the expertise to handle it all. Big Wave Heating & Air Conditioning proudly serves a wide footprint across Orange County, including Huntington Beach, Irvine, Newport Beach, Anaheim, Santa Ana, Mission Viejo, San Clemente, and dozens of other cities. Their technicians are known for professionalism, thoroughness, and going above and beyond—from protecting floors during installations to helping customers understand how to use their systems more efficiently. Customer satisfaction is at the core of everything Big Wave does, backed by their 100% money-back satisfaction guarantee. They utilize state-of-the-art technology to ensure optimal system performance and longevity, and offer convenient online booking for appointments. Whether it's a weekend emergency or a planned seasonal tune-up, Big Wave Heating & Air Conditioning is ready to keep your home comfortable year-round.
We needed to replace an old furnace and obtained several proposals. After meeting with Charlie for the quote, we decided to go with Big Wave. He was exceptionally knowledgeable and professional, and worked with us on the pricing. The installation crew, Jeff and Derek, were also very courteous and professional. They did an outstanding job, and we would strongly recommend their services.
Our experience with Big Wave was excellent. It was a minor repair on our furnace, and the online scheduling was simple. The service window was narrow, and they called the morning of the appointment to confirm the issue. They also texted when the technician was on the way. Charlie, the owner, was the one who came, and he was extremely friendly. He quickly resolved the problem while explaining it in detail, and he even provided advice on basic maintenance to extend the furnace's lifespan. I hope to not have any future HVAC problems, but if I do, I will definitely use Big Wave again.
Big Wave installed an exhaust for my furnace and reattached all the ductwork in my attic. Charlie was very accommodating with my schedule and coordinated directly with the asbestos abatement company, making the entire process seamless and stress-free. They were punctual, professional, communicative, and left everything clean when they finished. I highly recommend reaching out to them to discuss your needs, as they will get the job done exceptionally well.
Big Wave Heating and Air Conditioning surpassed our expectations. Charlie, the owner, conducted a thorough attic inspection and even provided a lower estimate than a big-box store. The installation crew was clean, professional, and friendly. Jeff, the lead, patiently trained a new technician, which we found very impressive. We also learned that Charlie and Jeff have been lifelong friends from Massachusetts, and that camaraderie is evident in how the team collaborates. Charlie recommended an electric heat pump that complements our solar panels, is whisper-quiet, and qualifies for tax credits. We are extremely satisfied and highly recommend Big Wave.
I had an outstanding experience with Big Wave Heating & Air Conditioning. The process from start to finish was seamless and professional. The owner, Charlie, was extremely helpful and clearly explained all my options for a new furnace, providing honest guidance without any pressure. The installation crew, Jeff and Derek, were excellent. They arrived on time, worked efficiently, and treated my home with the utmost care. The workmanship is impeccable, the new furnace operates flawlessly, and they ensured I understood how everything works before leaving. It's rare to find a company that is this trustworthy and easy to work with. I highly recommend Big Wave Heating & Air Conditioning to anyone in need of HVAC services.