Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Cantrell's Heating & Air Conditioning has been the mountain communities' go-to HVAC company since 1958, building over 65 years of trusted service in Crestline, Lake Arrowhead, and the surrounding areas. Founded on principles of honesty, reliability, and personal service, the company has helped generations of homeowners and business owners stay comfortable year-round. Today, the team continues that legacy under the leadership of Jacob Straffin, whose hands-on approach and commitment to quality have earned the company a reputation as one of the top-rated HVAC providers in the region. The company offers a comprehensive range of HVAC services for both residential and light commercial clients, including AC installation and repair, heater installation and repair, ductless air conditioning, mini split systems, ductwork, and zone control systems. Whether a customer needs a full system replacement, a seasonal tune-up, or an urgent emergency repair, Cantrell's is equipped to handle it all with expert technicians who live and work in the communities they serve. Cantrell's Heating & Air Conditioning stands out for its transparent, upfront pricing and commitment to customized comfort solutions. The company provides free estimates on all installations and operates emergency repair services 24 hours a day, six days a week, ensuring help is always available when the unexpected occurs. Customers consistently praise the team's professionalism, punctuality, fair pricing, and thorough workmanship. From replacing decades-old furnaces to installing modern mini split systems in uniquely built mountain homes, the Cantrell's team approaches every job with care, precision, and respect for the customer's property. Their long-standing presence in the community and dedication to no shortcuts, no gimmicks service make them the clear choice for HVAC needs in the Crestline and Lake Arrowhead area.
The technicians at Cantrell's Heating and Air Conditioning performed an excellent evaluation of the numerous issues with my heating system and provided a well-conceived solution. It became evident that the existing system was incorrectly sized and installed, likely due to the previous owners' cost-cutting measures. The Navien system installed by Cantrell's is working flawlessly, with meticulous attention to detail. The work area was spotless upon their departure, and all tasks were completed on time and within the budget.
I had Jake update my wall heater thermostat to a Wi-Fi-enabled model, and he carried out the task easily and quickly. He also inspected and cleaned my wall heater. Jake was highly professional and pleasant to work with, and I would strongly recommend his services.
It was a true pleasure to work with Jake from Cantrell's Heating and Air Conditioning. He was incredibly professional, kind, and did an excellent job. He arrived on time and promptly resolved the issue. I don't often write reviews, but I felt compelled to do so for Jake, as I am truly grateful for his assistance. I would encourage everyone to choose Cantrell's Heating and Air Conditioning for any HVAC-related needs, as you will not be disappointed.
I decided to go with this company based on the overwhelmingly positive reviews, and I'm glad I did. The callback after I left a message was extremely prompt. I was extremely satisfied with the experience and the knowledge demonstrated by Jake. He identified the root cause of the failure and had my heater furnace up and running immediately.
Jake arrived at my house in less than 20 minutes. He quickly diagnosed the problem, had all the necessary parts, and had my heater fixed and a new thermostat installed in less than an hour, all for under $250. I'm grateful for Jake's excellent service.