Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Capistrano Air is a proud, locally family-owned heating and air conditioning company with a storefront in Laguna Hills, CA, serving residents and businesses throughout Central and South Orange County for over 15 years. Offering a comprehensive range of HVAC services including system installation, routine maintenance, and repairs, they are committed to delivering efficient, reliable indoor comfort solutions for both residential and commercial clients. With 23 years of hands-on experience in the HVAC industry, Capistrano Air employs trained, EPA-certified technicians who bring expertise and professionalism to every job. The company is fully licensed (California State License #910228), bonded, and insured, giving customers complete peace of mind that their property and equipment are protected throughout every service call. Capistrano Air is known for its transparent, upfront pricing policy—customers always know the full cost before any work begins, with no hidden surprises. Technicians take the time to explain available options so customers can make informed decisions. The company is an authorized dealer for leading HVAC equipment brands and backs all repairs and installations with warranties covering both workmanship and manufacturer parts. Capistrano Air proudly serves communities across South and Central Orange County including Laguna Hills, Mission Viejo, Irvine, San Clemente, Dana Point, and many more. They offer special discounts of $250 off jobs over $5,000 for senior citizens, veterans, military personnel, and first responders, reflecting their deep commitment to the local community they call home.
I contacted Capistrano Air as a second opinion for an issue with our heating system. Matt, who answered the phone, was courteous and respectful of the previous company. The technician, Louie, thoroughly assessed the problem and identified a different root cause than the previous company's recommendation to replace both the induction unit and controller board at a cost of $3,200. Louie correctly diagnosed the issue as a faulty gas control valve, which was repaired for $700. I'm extremely satisfied with Capistrano Air's handling of my case and the exceptional service they provided. I highly recommend this company.
Capistrano Air installed a new air conditioner, furnace, and ductwork in a property I own in Laguna Niguel. Their installation work and ongoing support have been excellent. I am a thoroughly satisfied customer.
I have been a long-time customer of Capistrano Air and have consistently received excellent service from them. When I recently had a furnace issue, Matt promptly scheduled an appointment, and the technician, George, quickly diagnosed the problem. George has visited my home several times and has always been professional, clean, and effective in resolving the issues. While HVAC repairs can be costly, I trust that Capistrano Air is not overcharging or trying to sell me an unnecessary new system. Over the years, I have recommended Capistrano Air to my neighbors and friends, highlighting their outstanding service and the trust I have in the company.
I contacted Capistrano Air on a Monday to address a problem with my furnace, as it had broken down and I needed a replacement. They offered to come the next day, but I was unavailable. Zack from Capistrano Air accommodated my schedule and visited on Wednesday. By that afternoon, I had a quote, and by Thursday, I had a brand-new furnace installed. Capistrano Air was swift, professional, high-quality, and easy to communicate with. I highly recommend their services.
We selected Capo Air for the annual maintenance of our HVAC system, based on our friends' positive experience with the company. The technician who came to our home was friendly, knowledgeable, and did not use any high-pressure sales tactics. The work was completed efficiently and at a reasonable price. We will definitely rely on Capo Air for all our future HVAC needs.