Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Carswell Heating and Sheet Metal, Inc. is a family-owned and operated HVAC company that has been serving residential and commercial customers on the Monterey Peninsula since 1949. Now in its third generation of family ownership, the company has built a reputation for dependable, high-quality service and deep expertise across all major heating and cooling brands and system types, including forced air, wall-mounted, and electric heating systems. The company offers a comprehensive range of heating services, including new furnace and heat pump installation, upgrades and replacements of outdated or inefficient systems, and ongoing maintenance and repair. Their certified technicians ensure proper system sizing and professional setup, helping homeowners achieve reliable comfort and lower energy bills. Carswell also provides full air conditioning services, from new cooling system installations—including ductless mini-splits for homes without existing ductwork—to system upgrades and preventative maintenance. In addition, they specialize in whole-house generator installation, providing homeowners with reliable backup power solutions professionally installed to keep homes running during outages. Commercial HVAC services are also available for businesses throughout the Monterey Peninsula. Customers consistently praise Carswell for their professionalism, responsiveness, reasonable pricing, and willingness to go above and beyond. From weekend availability to thorough cleanup after every job, the Carswell team has earned the trust of the Monterey Peninsula community for over 75 years and continues to deliver expert, courteous service on every project.
The entire transaction was fantastic. My HVAC unit was turning on and heating up, but not circulating any heat into the house. Alex arrived within a couple of days, punctual to his scheduled appointment, and quickly identified the problem. Afterwards, he removed several filters from the heating vents at no additional cost, explaining that the excess filters were causing a static buildup in the system, reducing efficiency and potentially posing a fire hazard. Additionally, he noticed my front door was difficult to close and fixed that free of charge as well. The HVAC repair cost was reasonable and modest, especially compared to another company's recommendation to replace the entire unit for $8,000. If you seek prompt service, honesty, kindness, and technical expertise, Carswell Heating and Sheet Metal is an excellent choice.
I received a callback the same day I left a message, needing diagnosis and repair of an old gas wall furnace that was not turning on and off properly without manual thermostat adjustments. Alex explained the likely cause over the phone and provided an estimate of the repair costs. He was able to successfully address the issue in a single visit, and the invoice detailed the specifics of the repair. I am a very satisfied customer.
I was highly pleased with the level of service and their willingness to accommodate a couple of my requests. They demonstrated extensive knowledge and worked efficiently. I had a new thermostat installed, and not only did they fulfill my request for its placement, but they also removed the old thermostat and patched the wall. I will definitely use their services again when needed.
We were extremely pleased with Carswell Heating. Alex provided a very informative consultation and then returned two days later to perform a thorough and professional job on our dryer duct. I highly recommend Carswell HVAC and look forward to working with them again in the future.
Alex inspected and serviced my furnace, and he did an excellent job. I have utilized his services on several past occasions and have always been completely satisfied with his professionalism and technical expertise. Whether you require routine maintenance or a new system installation, Carswell Heating is a highly recommended choice. You need look no further.