Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Connolly Heating and Air Conditioning has been a trusted name in HVAC services across Walnut Creek, Concord, Pleasant Hill, Lafayette, and surrounding communities since 1971. Founded with a simple goal of providing reliable heating and cooling solutions, the company has grown into a full-service residential and commercial HVAC provider with over five decades of hands-on experience. Their longevity in the industry reflects a deep commitment to quality workmanship, honest recommendations, and lasting customer relationships. As a NATE-Certified contractor and Carrier factory-trained dealer, Connolly Heating and Air Conditioning brings industry-leading expertise and access to top-tier HVAC technology to every job. Their comprehensive services include furnace installation and repair, heat pump installation and repair, AC installation and repair, ductless mini split systems, air duct installation and replacement, air handler services, water heaters, and indoor air quality solutions. They also serve commercial clients, handling installation, repair, and maintenance of business HVAC systems. What sets Connolly apart is their focus on energy efficiency and personalized service. Rather than simply installing or repairing equipment, their team analyzes energy usage patterns and offers tailored solutions designed to reduce costs and environmental impact. They service all makes and brands, ensuring no customer is turned away regardless of their existing equipment. Their workmanship guarantee underscores their confidence in the quality of every job they perform. Connolly Heating and Air Conditioning makes comfort accessible through free estimates, flexible financing options, and special promotional offers. Their maintenance plans provide year-round protection and exclusive savings, giving homeowners and businesses peace of mind. Backed by glowing customer reviews praising their professionalism, responsiveness, and friendly staff, Connolly continues to be the go-to HVAC partner for the greater Walnut Creek area.
After being without heating for over a month, I recently had Connolly install a new heat pump and furnace, and the entire process was exceptional from start to finish. The technician, Brian, who came to my home first was knowledgeable, patient, and clearly explained my options without any pressure. The installation was scheduled quickly, and the installers, JT and Justin, handled the unexpected challenges in my older home with professionalism and efficiency. They were respectful of my home, cleaned up thoroughly, and were friendly and easy to communicate with. While it's too soon to comment on long-term performance, the system is running well so far, and I'm grateful to have reliable heat again. I would highly recommend Connolly and their team.
I have nothing but praise for Connolly Heating and Air. They installed our HVAC system in 2024 and did an outstanding job - offering fair prices, excellent workmanship, and prompt service. When our water heater failed early one Monday morning, I reached out to them, not even realizing they handled water heaters. But they do - both tank and tankless. JT from Connolly was at my home by noon the same day and had the new water heater beautifully installed within 90 minutes. He was professional, friendly, and highly efficient. Connolly has consistently come through for us, and I strongly recommend supporting this trustworthy, honest, and fair family-owned business.
I've interacted with two technicians for separate issues, and both have been polite, professional, and clearly well-trained. The office staff is also friendly and responsive. Overall, the business seems highly organized and lives up to its reputation as a 5-star service provider.
Connolly stands out in terms of service and customer relations. The initial analysis and troubleshooting was handled by Chris, Brian provided an estimate and thoroughly explained the options, and Grayson performed the installation. Each of these individuals was an excellent and thorough communicator, completed their work seamlessly, and left no trace of having been there. As a small business owner myself, I recognize how employees can reflect on the overall organization, and these gentlemen demonstrate that Connolly is a well-run company with admirable top-down management and no weak links.
We have been Connolly customers for 10 years, with a twice-yearly service contract. This past week, we had our entire HVAC system replaced, and the crew, including Nick and Justin, was great. They were well-trained, professional, and polite. I highly recommend this company, as their team delivers outstanding service.