Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Dryer Vent Wizard of Redlands and N San Bernardino is a locally owned and operated franchise dedicated to making homes and businesses safer through expert dryer vent services. With obstructed dryer vents responsible for thousands of fires each year—statistically one every 37 minutes across the U.S. according to the National Fire Protection Agency—their certified technicians provide thorough cleaning, inspection, and maintenance to significantly reduce fire hazards and keep dryer systems operating at peak efficiency. The company offers a comprehensive range of services including dryer vent system inspections, professional cleaning, service and repair using code-compliant materials, and full installation or rerouting of dryer vent systems. Whether serving single-family homes, commercial businesses, or multi-unit residential properties, their experienced team is equipped to handle jobs of any size across a wide service area spanning Redlands, San Bernardino, Riverside, Palm Springs, Lake Arrowhead, and dozens of surrounding communities. Beyond fire safety, Dryer Vent Wizard helps customers save money by reducing excess drying time and energy consumption caused by clogged vents. Their technicians are known for clear communication, explaining every step of the process and providing honest assessments without upselling unnecessary services—a reputation backed by a perfect 5-star rating from their growing base of satisfied customers. As a proud member of the Neighborly family of home service brands, Dryer Vent Wizard of Redlands and N San Bernardino upholds the Neighborly Done Right Promise, ensuring quality, trustworthy service every visit. Leading appliance manufacturers recommend annual dryer vent cleaning, and this local team is ready to help residents and business owners across the Inland Empire stay safe, efficient, and compliant.
We were highly satisfied with our experience working with Dryer Vent Wizard and its owner, Silouan. Silouan demonstrated excellent communication skills throughout the process - he was flexible in accommodating our scheduling changes and maintained a professional demeanor, even when we had to reschedule multiple times. During our meeting, he thoroughly explained the services offered by his company. He was an effective salesperson, highlighting the benefits of using Dryer Vent Wizard without being overly pushy. The actual installation went smoothly, and when adjustments were needed, Silouan clearly explained his recommendations and reasoning. While the service was expensive, costing over $600 for a new vent and outdoor exhaust, the high-quality materials and Silouan's ability to properly install the system made us feel the price was justified. Overall, we would highly recommend this company.
I used Dryer Vent Wizard to clean my dryer vents, and I was thoroughly impressed with the entire experience. Silouan, the technician, was professional throughout - he arrived on time, wore protective covers in my home, and left no mess behind. He explained the process clearly, showed me what he was doing, and provided a breakdown of the pricing. The service was completed efficiently, but Silouan still ensured a thorough job, and I can already notice a difference in my dryer's performance. The pricing was very reasonable, and they offer discounts for their yearly membership program, which provides additional savings. This was an excellent experience marked by professionalism, cleanliness, and fair pricing. I highly recommend this company.
Our dryer was not functioning at its optimal level, so we initially contacted J&M Appliance Service, who recommended that we call Dryer Vent Wizard. After a brief conversation with Pam at the local office, Silouan was able to come out promptly. The service was great, and the technician was very friendly. He showed us a trash bag nearly full of lint and pet hair, which explained the dryer's poor performance. I would definitely recommend this service to others.
Dryer Vent Wizards provides a much-needed service, and their technicians are highly skilled and knowledgeable. The technician arrived on time, completed the necessary work, communicated effectively, and cleaned up thoroughly afterward. I strongly recommend this company to anyone in need of dryer vent services.
I had a great experience with Dryer Vent Wizard. They responded to my request very quickly and were able to service my dryer vents within a few hours. When Silouan arrived, he quickly assessed the situation and realized that the issue I was experiencing was likely due to a problem with the dryer motor, rather than the vents. Instead of charging me for a service I didn't need, he was honest and upfront about his findings. I will definitely consider this company for any future dryer-related services I may require.