Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Encore Plumbing and Air is a family-owned and operated business based in Murrieta, CA, proudly serving the Temecula Valley community for over 20 years. Their experienced team of skilled technicians is trained and equipped to handle a full range of HVAC and plumbing needs, delivering professional, reliable service with a strong commitment to customer satisfaction and the highest standards of quality. The company offers a comprehensive suite of services including air conditioning, heating and furnace repair and installation, indoor air quality solutions, and plumbing services. Whether customers need routine maintenance, system installations, or urgent repairs, Encore Plumbing and Air has the expertise to get the job done right the first time. Encore Plumbing and Air is committed to transparency and trust, offering upfront pricing so customers always know what to expect before any work begins. They also provide free estimates, making it easy for homeowners and businesses to plan for their service needs without any surprises. Understanding that HVAC and plumbing services can be a significant financial investment, Encore offers flexible financing options to make their services more accessible to customers throughout the Temecula Valley. They also provide emergency plumbing, heating, and air services, ensuring help is available when customers need it most.
I had a wonderful experience with Encore Plumbing & Air. When they first came to provide a quote and maintain my AC system, they were incredibly thorough. They took pictures of everything and walked me through the issues they discovered, ensuring I understood the situation clearly. I already knew my system was old, but they revealed it was freezing up and causing water damage, and that some parts had been incorrectly installed previously, explaining the problems I'd been facing. My HVAC technicians, Ronny and Michael, removed my 34-year-old furnace, FAU, and ductwork, and installed a complete new system, including a thermostat, outdoor condenser, and whole-house fan. It was a substantial job, but they handled it professionally and made the process easy. Before starting, they confirmed the details discussed with the original quote provider, and they sought my input before proceeding with different installation steps. Aza, the plumber, installed the HALO 5 whole-home water filtration system expertly and showed me how it works. When the work was done, the team walked me through the new systems, helping me understand how to use them properly. The entire crew was respectful of my home, worked diligently, and left everything clean. The experience exceeded my expectations. I highly recommend Encore Plumbing & Air for HVAC replacement, AC work, or plumbing in the Murrieta area.
Encore has been amazing! All the technicians who come to my home are friendly and knowledgeable. They always arrive on time and provide an estimated time of arrival beforehand. Anthony, who was here today for a furnace inspection, was extremely thorough. He explained everything in detail and even sent photos. I am completely satisfied with their service.
Encore Plumbing, Heating & Air has delivered another exceptional installation for me. This is the second system they've installed in my primary residence, and once again, they've exceeded my expectations. The consistency, professionalism, and craftsmanship are truly unparalleled. A big thank you to Ray, Ronny, and Michael for their outstanding work. Their attention to detail, communication, and pride in their craft are evident in the final result. It's rare to find a team that not only provides great service, but does so with integrity and genuine concern for the homeowner. Encore has proven why they're my go-to choice, and I highly recommend them.
Dylan Pierce arrived on time and was very professional. He assessed the job, provided an estimate, and explained any obstacles he might face during the work. Dylan recorded the process and shared the results with me. He completed the work within 45 minutes and ensured the area was cleaned up.
I couldn't be happier with my new heat pump installation. Encore delivered top-tier service from start to finish, once again. A big thank you to Ray for his exceptional knowledge and for explaining everything in a way that made the entire process clear and stress-free. His professionalism set the tone for the whole project. And the installation crew - Michael, Jake, and Ronald - were outstanding. Their workmanship, attention to detail, and overall respect for my home were exceptional. They work like a well-oiled machine, and it shows in the final result. Encore has earned my business repeatedly, and this experience just reaffirms why. I highly recommend them if you want a team that truly takes pride in their work.