Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Essentra Heating & Air, Inc. is a trusted HVAC contractor serving Modesto, Manteca, Stockton, Tracy, and communities throughout the Central Valley and Bay Area. With over three decades of experience, the company has built a strong reputation for technical excellence, transparent pricing, and outstanding customer satisfaction — earning a 4.5-star rating based on 500 reviews and the coveted 'Best of 209' designation in the Heating & Air category. The company offers a comprehensive suite of HVAC services including air conditioning installation and repair, furnace installation and repair, heat pump services, HVAC maintenance and tune-ups, smart thermostat installation, commercial HVAC services, indoor air quality solutions, and insulation services. Whether a client needs a routine seasonal tune-up or a full system replacement, Essentra's highly trained and certified technicians deliver results tailored to each customer's specific needs. What distinguishes Essentra Heating & Air is their holistic, customer-first philosophy. From the first point of contact, clients receive personalized attention, clear communication, and prompt service. The team prides itself on punctuality, professionalism, and going above and beyond — as consistently reflected in glowing customer reviews praising technicians like John for their thoroughness and care. They also provide free estimates with proper load calculations to ensure every new system is correctly sized for the home. Essentra Heating & Air is also deeply committed to environmental sustainability. By prioritizing energy-efficient HVAC products and solutions, they help homeowners and businesses reduce their carbon footprint and lower utility costs. Their ongoing investment in technician training and knowledge of emerging industry technologies ensures clients always receive modern, effective, and eco-conscious solutions for their comfort needs.
Discovered this company at the Modesto home and garden show. They offered a complimentary first-time cleaning and inspection. The technicians were knowledgeable, understood our future needs, and did an outstanding job of cleaning and educating me on potential problem areas. I'm excited to collaborate with them on system upgrades. They provided exceptional customer service, exceeding my expectations. Grateful for their assistance.
The company was hired to replace the AC/heating unit in my home, and they were highly professional and knowledgeable. They arrived on time and provided thorough information. John, the final technician, was very courteous, listened to my concerns, and went the extra mile to ensure I was fully satisfied before leaving.
We recently had a new two-zone mini-split system installed in an accessory dwelling unit, but encountered an issue with the heating. A technician was dispatched to assess the problem and recommended that John, the service manager, take a closer look to identify the root cause. John arrived, conducted thorough troubleshooting, and was able to resolve the problem, restoring the system to perfect working order. We are grateful to John and the entire Essentra team, and will gladly recommend their services to anyone seeking HVAC installation or repair.
Essentra's Heating & Air customer service was extremely helpful and professional. They promptly sent John to address my heating issue and replace a failing thermostat. John was very friendly and demonstrated a strong work ethic. I will confidently use their services again when I need cooling support in the summer.
John came to service my HVAC unit. He was meticulous in his approach and provided the system with a thorough tune-up, leaving it looking brand new.