Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Folsom Lake Heating & Air is a family-owned and operated HVAC company based in Granite Bay, CA, serving homeowners and businesses throughout Sacramento, Roseville, Folsom, Elk Grove, Lake Tahoe, and surrounding communities. Founded and run by husband-and-wife team James and Tami, the company has built a strong reputation for honest, transparent service with no upselling — simply helping customers solve their comfort problems at fair prices. The company offers a comprehensive range of heating and cooling services including AC and furnace diagnostics, repair, installation, and maintenance. They also specialize in custom HVAC system design for unique and high-end homes, partnering directly with architects to ensure systems fit seamlessly into one-of-a-kind properties. From a $6 million custom home in Truckee to multi-unit replacements in Penryn, Folsom Lake Heating & Air has handled projects of all sizes and complexity. Beyond standard HVAC work, the team installs energy-efficient upgrades such as heat pumps, mini splits, whole house fans, ductwork, insulation, and water heaters. These upgrades are designed to reduce energy costs, improve indoor air quality, and tailor comfort to each customer's lifestyle. They have even completed emergency furnace installations in Lake Tahoe during snowstorms, demonstrating their commitment to showing up when customers need them most. What sets Folsom Lake Heating & Air apart is their small-team approach: they keep homes clean during service visits, charge no overtime fees seven days a week, and are praised consistently by customers for their integrity, responsiveness, and quality workmanship. Whether it's a quick repair or a full custom system design, this mom-and-pop shop delivers dependable, professional HVAC service with genuine care.
We had a complete new HVAC system installed, including comprehensive ductwork replacement. The company exceeded our expectations, completing the project swiftly at a great price. We were highly impressed by their excellent customer service and professionalism. I would wholeheartedly recommend them and plan to use their services again in the future.
Tami, James, and their team delivered an amazing job on our home in Antelope. As experienced house flippers, we frequently install new HVAC systems in our properties. This was our first time working with Folsom Lake HVAC, and we will certainly use them again. They were a pleasure to collaborate with. As someone with over 30 years of industry expertise, I can attest to their exceptional customer service, which went above and beyond in every aspect. I highly recommend this company, and we will undoubtedly employ their services again.
I rarely leave reviews, but I felt compelled to share our excellent experience with Folsom Lake Heating & Air. Our HVAC system, which is over 20 years old, recently encountered multiple issues with the heating component. Jose and James promptly addressed the problems and restored our system's functionality. They were exceptionally professional, timely, and transparent regarding the issues and pricing. I hope to avoid any further problems in the near future, but if they arise, I will undoubtedly turn to Folsom Lake Heating & Air again.
We had a fantastic experience with Folsom Lake Heating & Air! They were able to schedule a service appointment quickly after I contacted them and completed all necessary repairs within less than a week. The office staff was incredible - friendly, responsive, and helpful at every stage. Tami, in particular, was an absolute delight. The technicians who visited our home were courteous, respectful, and professional, and they left the area spotless when they finished. It has been challenging to find an HVAC company willing to work in our limited space, but they tackled the job effortlessly. I couldn't be more pleased with their service and would highly recommend this company to anyone in the area.
The service was fast and incredibly friendly! From scheduling the appointment with Tami to working with James and having Jose complete the job, everyone was a pleasure to interact with. They arrived promptly and demonstrated extensive expertise. Special thanks to Jose for his exceptional work and friendly demeanor. He is truly a seasoned professional! Thank you, team!