Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Grizzly Heating & Air is Lodi, CA's top-rated heating and air conditioning company, founded in 2016 by Dave and Jayme with a straightforward mission: deliver quality service with no exceptions. Over the past nine years, they have built a reputation as trusted neighbors who show up on time, fix problems right the first time, and charge fair, transparent prices. Their commitment to honesty and integrity sets them apart in a crowded HVAC marketplace. The company offers a comprehensive range of HVAC services, including AC repair and installation, furnace repair and installation, and full heating and cooling system maintenance. Whether a customer needs a quick fix or a complete system replacement, Grizzly's seasoned technicians are equipped to handle it all with precision and efficiency. They also offer a dedicated HVAC maintenance plan designed to keep systems running safely and efficiently year-round while helping homeowners save on energy bills and avoid costly repairs. Grizzly Heating & Air proudly serves over 15 cities from their Lodi location, including Stockton, Elk Grove, Manteca, Galt, and surrounding communities. With more than 3,000 repairs and installations completed and over 400 five-star reviews, they have earned recognition as the Best Heating and Air Conditioning Company in the Lodi area for six consecutive years. Available 24/7 for emergency HVAC situations, Grizzly Heating & Air ensures that homeowners are never left without comfort regardless of the time of day. Their professional, friendly team takes time to explain every aspect of the job before work begins, giving customers full confidence and peace of mind throughout the process.
I was very satisfied with the excellent service I received from this company to repair my heating unit. The technician, Jose, arrived on schedule and was able to accurately diagnose the issue. The necessary part was ordered and installed just two days later. Jose explained the problem in plain language, so I could fully understand, and even provided photos to visually demonstrate the problem areas. From start to finish, I felt the company's response time was exceptional. The office staff member, Dana, was also very helpful throughout the process. I would highly recommend this company to others and plan to use them again in the future for annual maintenance.
I'm grateful for the assistance provided by technician Tyler Wallace. He was very helpful, kind, and considerate of my concerns. Tyler was able to quickly identify the problem with the heat and resolve it even faster. He replaced the necessary part right then and there, without any delay. I would definitely recommend using this company if you need HVAC service. Thank you for your excellent work!
I called Grizzly for a second opinion because something about the initial quote didn't sit right with me. Technician Trey was extremely thorough and honest in his assessment. He showed us photos and patiently answered all of our questions. It turned out that only one specific part needed replacement, unlike the previous quote where they suggested replacing the entire system without being certain of the problem. The incorrect part was initially ordered, so we had to reschedule, but Dana went the extra mile to provide us with a portable heater in the meantime. Once the right part arrived, the repair was completed, and our heating/thermostat are now functioning properly. Trey provided excellent service, and the customer service overall was outstanding. It's refreshing to find such an honest and reliable HVAC company, and I would highly recommend using Grizzly.
There was a slight miscommunication that resulted in a return visit, but the company corrected the issue and made everything right. They are a very professional and respectful team. I highly recommend their services. They removed my old heater vents and repaired my AC unit, which a previous provider had failed to do.
I can't say enough good things about Grizzly Heat & Air, especially their technician Jose. After dealing with another company that sent multiple technicians but couldn't solve the problem, Jose came in and correctly diagnosed and fixed the issue on the first visit. Jose was professional, knowledgeable, and efficient, taking the time to explain the problem and solution. The difference in expertise was remarkable. If you're looking for honest, skilled, and reliable HVAC service, I highly recommend requesting Jose at Grizzly Heat & Air. I will definitely be using their services again in the future.