Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
High-Q Appliance Repair is a trusted, fully licensed and insured appliance repair company headquartered in Rocklin, CA, proudly serving the Greater Sacramento area, Sierra Nevada Foothills, San Joaquin Valley, and the East and North Bay Area. Their certified technicians specialize in diagnosing and repairing all major kitchen and laundry appliances, including refrigerators, dishwashers, ovens and ranges, microwaves, washers, and dryers, for both residential and commercial customers. The company services virtually every major appliance brand on the market, including premium and luxury lines such as Sub-Zero, Viking, Wolf, Thermador, Miele, and Dacor, as well as popular brands like LG, Samsung, Bosch, GE, KitchenAid, Maytag, and more. Technicians receive regular training to stay current with evolving appliance technology, ensuring accurate diagnostics and lasting repairs across all models and makes. High-Q Appliance Repair is committed to honest, straightforward pricing with no hidden fees. They reference the industry-standard Appliance Blue Book (Major Appliance Job Rate Guide®) and offer a 15% reduction compared to standard rates. All pricing is provided upfront after an on-site diagnostic, and the service call fee is waived when the customer proceeds with the repair — effectively making the service call free with repair. Customer satisfaction is at the core of their business. Every repair is backed by a 90-day warranty on both parts and labor, and their technicians take pride in leaving the home cleaner than they found it. With flexible payment options including cash, check, credit/debit cards, Zelle, and Venmo, High-Q Appliance Repair makes quality appliance service accessible and convenient for households and businesses throughout Northern California.
I called, and Abel arrived within the hour. He swiftly diagnosed the issue with my dryer and had it repaired in the next hour. He had the necessary parts readily available in his van. He was very pleasant and respectful. I will certainly contact him again if I require any appliance repairs.
I was delighted that this company advertised on Facebook Marketplace. I had been considering other dryers, but I really wanted my current one fixed. It can be challenging to find reliable appliance technicians, but this made the process quick and convenient. I was amazed that he completed the repair in a single day! He even addressed the substandard work done by Sears on my dryer previously, taking the time to explain the troubleshooting process and what was wrong. He showed me the required parts and their costs. The company had the parts ready to go, and they responded promptly, finished the job the same day, and were easy to understand. They also offer a senior discount, which was greatly appreciated by my mother. I would definitely recommend them to others.
Abel did an excellent job replacing the latches on my washing machine. He arrived on time, had the necessary parts and tools. He performed a thorough job and was pleasant. I will use his services again if the need arises. I paid $250 for 1.5 hours of labor, which included the time he needed to travel to get the part and come to my home. I believe this was a fair price.
Having a service technician arrive on time is invaluable. Our refrigerator had intermittent issues with the interior lights, in-door ice, and water problems. I had read that the wiring harness is often the culprit, requiring door removal for replacement. I called Abel at Hi Q, and he came that evening and determined the issue was a simple door switch replacement part that needed to be ordered. While he was there, I asked him to also look at our dryer, which was not drying properly on the Normal Cycle. He had the necessary therm mister part on his truck and fixed that problem as well. He followed up a few days later with the door switch, and everything is now working perfectly. Abel is knowledgeable and will be my go-to for future appliance repairs.
High-Q Appliance Repair is excellent. Our refrigerator stopped working, and Abel quickly diagnosed and repaired it. He is an exceptional technician. While he was at our home, we also had him inspect our gas clothes dryer, which had several issues. He performed a quick maintenance and resolved the problems. We were extremely impressed with Abel and highly recommend him and his company, High-Q, to all our friends. They are incredibly fast, professional, and reasonably priced.