Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Long Beach Appliance Repair has been serving residents and businesses throughout the greater Los Angeles area for over 10 years. Specializing in both household and commercial appliances, the company provides comprehensive services including repair, routine maintenance, parts sourcing, and new installation. Their team of factory certified technicians brings an average of 11 years of hands-on experience, ensuring fast, accurate diagnostics and reliable repairs across all major brands and models. The company services a wide range of appliances, including dryers, washers, refrigerators, heaters, cooktops, stoves, dishwashers, ovens, ranges, water heaters, air conditioners, freezers, and microwaves. All service vehicles are stocked with parts for the most common repairs, enabling technicians to complete many jobs on the first visit. When special-order parts are needed, repairs are typically completed within 3–7 days at no additional cost to the customer. Long Beach Appliance Repair is committed to transparent, hassle-free pricing built on flat rates. They offer a free service call with any completed repair and guarantee the cheapest service call in the industry — if a customer finds a lower price, they'll beat it by $5. Seniors and veterans receive an additional 10% discount. A detailed diagnostic and cost estimate is always provided before any work begins, so customers know exactly what to expect. Serving over 20 communities throughout Los Angeles County — including Long Beach, Torrance, Downey, Compton, Huntington Beach, and more — the company offers same-day appointments for customers who call before 10:30 AM. Accepted payment methods include Visa and Mastercard, including debit cards bearing those logos.
The layout of the website is great, making it easy for anyone to navigate and understand the full range of services offered. An impressive overall presentation.
The service was excellent and reasonably priced. I'm particularly impressed that they are available 24/7 and have someone ready to respond to inquiries or messages promptly, all with a friendly demeanor.
Long Beach Appliance Repair offered competitive pricing and was able to quickly schedule a time to address the issue with our fridge and freezer. We're satisfied with the outcome, as avoiding the need to purchase a new appliance is always preferable. The technician also took the time to provide advice on how to extend the lifespan of the unit, which was an appreciated added touch of customer service.
The customer service has been outstanding. The website is user-friendly and well-organized, and the technicians have demonstrated kindness while working efficiently and neatly.
Andre conducted himself in a professional manner and arrived in a timely fashion. He persevered through a complex problem with our dishwasher until it was fully resolved. I would not hesitate to contact him again if we experience any future issues.