Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Neil and Sons Plumbing & Water Heaters Inc is a family-operated plumbing business serving homeowners in Menifee, CA and surrounding Riverside County communities. The company specializes in water heater services — including tankless water heater replacement and repair — as well as slab leak detection, repiping, and a full range of residential plumbing repairs. Their approach centers on honest diagnostics, transparent pricing, and clean workmanship that meets local code requirements on every job. The team understands the unique plumbing challenges facing Menifee's rapidly growing master-planned communities, including the accelerated wear caused by hard water conditions common throughout Riverside County. They select durable materials for every installation and take care to explain each step of the process — from initial assessment through final testing — so homeowners are never left guessing about what's needed or what it costs. Beyond water heaters and slab leaks, Neil and Sons handles repiping and rerouting, shower valve and hose bib work, shut-off valve replacements, and smart leak protection through Moen Flo installations. The company is known for owner oversight on every project, quick response times, and a level of professionalism and communication that consistently earns strong recommendations from customers. Neil and Sons Plumbing & Water Heaters serves a wide service area including Menifee, Temecula, Murrieta, Corona, Riverside, Oceanside, Carlsbad, Escondido, and San Diego, operating seven days a week from 6:00 AM to 10:00 PM to accommodate homeowners' schedules.
Working with Neil and Sons Plumbing and Water Heaters Inc. was an exceptional experience. Neil arrived on time, displaying a friendly and professional demeanor, and thoroughly explained the repair process so I could understand it. The work was completed swiftly and with excellent quality. What truly stood out was Neil's follow-up, as he reached out afterward to ensure everything was functioning perfectly and that I was completely satisfied. This level of genuine customer care is rare nowadays. Furthermore, I greatly appreciate that this is a veteran-owned business. Neil has undoubtedly secured a lifelong customer, and I highly recommend their excellent services.
I recently hired Neil and Sons and could not be more pleased with the results. They were punctual, professional, and clearly take immense pride in their work. It is uncommon to find a team that combines such exceptional skill with a friendly, can-do attitude. If you want the job done right by trustworthy individuals, these are the experts to call.
I am deeply grateful to Neil & Son's for the outstanding work they performed in repairing a cracked vent pipe in our home. Despite their busy schedule, Neil promptly visited our residence to assess the ceiling leak. Fortunately, there was no urgency, so we scheduled the repair for a later date. Neil and his colleague Logan returned as planned, swiftly identifying and addressing the root cause of the issue. They then left to attend to a high-priority task but returned later that day to complete the pipe replacement. Throughout the entire process, they demonstrated exceptional courtesy, reliability, clear communication, and professionalism. If you require plumbing services, I highly recommend contacting Neil & Son's. Additionally, their social media channels feature great informative videos.
When my water heater started leaking, Neil responded very quickly. As a renter, I was grateful that the property owner, management company, and Neil collaborated efficiently to resolve the problem. Neil arrived precisely when promised and thoroughly explained the process of installing a brand-new unit. After the installation, he remained on-site to ensure the heater was functioning correctly. Unfortunately, a component of the manufacturer's ignition wiring malfunctioned shortly after. Thankfully, Neil was still present and swiftly addressed the issue, replacing the faulty part. He then continued to monitor the situation, checking in with me later that day and the next to confirm everything was working properly. Neil's dedication and pride in his work are evident, and I cannot recommend him highly enough.
The plumber from this family-owned business was highly professional and knowledgeable in performing his duties. He went above and beyond to ensure I was well taken care of, demonstrating honesty and a strong work ethic. I wholeheartedly recommend them to anyone in need of plumbing services. A big thank you to Neil and his son.