Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
New Age Air, Inc. is a family-oriented HVAC company based in Corona, CA, founded and operated by Branden Montoya. The company specializes in the installation, repair, and maintenance of air conditioners, furnaces, heat pumps, and ductless mini-split systems for both residential and commercial customers. Their mission is rooted in honesty, hard work, and transparency — values personally championed by the owner. New Age Air sets itself apart through its strong customer guarantees, including a 100% Money Back Guarantee on all HVAC work, a Family Safety Guarantee, and a Property Protection Guarantee. Their policy is simple: if you're not satisfied, you won't be billed. This commitment to risk-free service reflects their belief in doing the job right the first time. The company employs highly experienced, drug-free, and background-checked technicians to ensure customer safety and peace of mind. Services range from scheduled AC maintenance and furnace tune-ups to thermostat installation and ductless HVAC systems, covering all aspects of home and office climate control. New Age Air prides itself on quick responses to all inquiries, offering a direct line to the owner and a dedicated office team for scheduling, questions, and bid requests. Their blend of traditional work ethic and modern convenience makes them a trusted choice for HVAC services in the Corona, CA area.
I am incredibly grateful to the team at this company. Our home in this city has never updated its air conditioning and heating equipment. We had an old, non-functioning unit installed in 1987. Waking up in the winter to a house in the 50s and the summer to a house in the 80s was unbearable. The crew came in, installed a brand-new system, and relocated it to create more space. They completed the work promptly and ensured our vents and filters were top-notch to provide the cleanest indoor air, which was crucial for my young child. The customer service was excellent, with regular updates and timely arrivals. They were meticulous, vacuuming up and using floor coverings to prevent any mess. Now, I can control the temperature from my phone without worrying about fluctuations. The entire team, from Branden to Lake, Alex, and Naphi, provided outstanding service.
I needed a simple rerouting of a sediment trap for the sale of my house, and Brandon promptly offered a reasonable price to service my home. The technician, Daniel, completed the project quickly and efficiently, demonstrating professionalism and friendliness. The job was done as expected, and I highly recommend New Age Air for future HVAC services, as they stand out from other companies in the industry.
The service I received from New Age Air was exceptional from start to finish. They went above and beyond to provide me with the best possible price, quickly schedule the installation, and complete the work. Throughout the installation process, the team ensured I was informed about the timing and kept my home clean. This is a great company that I would highly recommend.
Daniel was an outstanding technician. He knew exactly what he was doing and demonstrated professionalism and friendliness. He took precautions by wearing booties before entering the house and thoroughly explained his actions and the reasons behind them. I will definitely request his services again in the future.
I had previously posted a review expressing my frustration with the frequent breakdowns of a new system installed by New Age Air. However, I was immediately contacted by the owner, who promptly addressed my concerns. The next morning, a technician arrived and took corrective and preventative measures, as well as provided recommendations to improve the filter installation. The customer service was exceptional, and the adjustments made to the condensation drainage resolved the issue. Despite a few past mishaps, I have had New Age Air service my system exclusively and will continue to do so in the future. I would recommend them for their ability to address concerns and provide reliable service.