Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
North HVAC Services, Inc. is a locally owned and operated heating and air conditioning company proudly serving Marin and Sonoma counties in California. Specializing in both residential and commercial HVAC solutions, they provide full-service repair, maintenance, installation, and high-efficiency system upgrades tailored to the needs of North Bay homeowners and businesses. Their team of EPA and NATE certified technicians is equipped to service all makes and models, ensuring reliable and professional results every time. As a Mitsubishi Diamond Authorized Dealer, North HVAC Services brings industry-leading expertise in high-efficiency, all-electric mini-split heat pump systems—an eco-friendly alternative designed to reduce energy consumption and greenhouse gas emissions. They are also an authorized factory dealer for Trane and Day & Night equipment, giving customers access to a wide range of top-tier heating and cooling products. From conventional gas furnaces to cutting-edge heat pump systems, the company delivers solutions for every comfort need and budget. North HVAC Services places a strong emphasis on environmental sustainability, actively promoting energy-efficient HVAC solutions and responsible recycling of outdated equipment. Their technicians receive ongoing training in the latest sustainable practices, reflecting the company's commitment to reducing its carbon footprint and supporting a greener future for the communities they serve. Fully licensed, bonded, and insured, North HVAC Services maintains an exemplary standing with the California Contractors State License Board. They serve a wide range of communities including Petaluma, Santa Rosa, San Rafael, Novato, Mill Valley, Sausalito, and more. With competitive pricing, seasonal promotions, free estimates, and a dedication to fast and friendly service, North HVAC Services is the trusted choice for all heating and cooling needs in the North Bay.
This company has provided an exceptional experience. Chris, the owner, gave a fair quote and honest recommendations during the initial assessment. My mother, who has a low income, was assisted by Lila for an entire year to qualify for a special program, and they followed up to inform us when she was accepted. The installation team, led by Ivan, another owner, consisted of two very professional individuals, Jairo and Rafael, who were patient, flexible, and kind throughout the process. They took care to protect the home and addressed all questions. The Mitsubishi unit they recommended is fantastic, and we are now enjoying a warm home that hasn't felt true warmth in years. This HVAC company has been my favorite, as they are not overpriced and provide reasonable pricing, making them a wise choice.
Although they may not need another five-star review, I feel compelled to share how incredibly helpful, personable, professional, and understanding their entire team is. Lila, in particular, is a delight to work with, always willing to discuss and consider the best solution for the customer. I am thrilled to have my new system set up and ready for the upcoming winter season.
I called due to my old furnace giving out during the very cold weather, and I was seeking a prompt replacement solution, even though the holidays were approaching. I received a very understanding response, and they were able to schedule a same-day visit to assess the situation. I am now awaiting their proposal, and I am most appreciative of their kind support. I will provide a follow-up report on the resolution.
North HVAC was very responsive in addressing the concerns I raised about our recently purchased HVAC system. They conducted a thorough inspection of the installed system and provided a comprehensive explanation that addressed our concerns.
I am adding another 5-star review. We had a Mitsubishi mini-split system installed in 6 rooms of our house, and the entire process was exceptionally well-executed. Chris, Ivan, Lila, and the installers were efficient, thorough, pleasant, and responsive throughout the design, installation, cleanup, and follow-up phases. If I had any questions or requests, I received a prompt response or solution. Lila also provided the necessary information to help me quickly obtain the Sonoma Clean Power rebate. I am completely satisfied and have recommended this company to my friends.