Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
PROformance Heating & Air Conditioning is a trusted HVAC service provider serving Indio, Palm Desert, and the surrounding Coachella Valley communities in California. Their team of skilled technicians specializes in air conditioning, heating, indoor air quality, and sheet metal fabrication, offering comprehensive solutions for homeowners who need reliable year-round comfort in the demanding desert climate. From routine maintenance and tune-ups to full system installations and emergency repairs, PROformance delivers efficient, high-quality service tailored to each customer's specific needs. Their process is straightforward: provide a personalized no-obligation estimate, schedule service at the customer's convenience, and arrive on time fully prepared to complete the job. If they fail to arrive within the agreed time window, the service call is free. What sets PROformance apart is their commitment to transparency and customer satisfaction. They operate with an Honest Pricing® approach — reviewing all costs with the customer before any work begins with no hidden charges. They back all materials, labor, and craftsmanship with a two-year warranty from the date of service, giving homeowners true peace of mind. PROformance is available 24/7 for those unexpected HVAC emergencies, ensuring that no matter when a system fails, help is just a phone call away. Their focus on dependable service, competitive pricing, and complete customer satisfaction has made them a go-to HVAC partner throughout the Palm Desert and Indio areas.
My spouse and I received quotes from several HVAC companies, and Proformance stood out as the best option. Brian thoroughly discussed various system options and pricing with us. Our home had two aging, 22-year-old gas furnaces in the attic, which we opted to replace with Trane XR 14 heat pump systems and new air handler units. We appreciated that this eliminated the fire hazard and emissions from the old gas furnaces. The crew, including Brian, Brandon, Ethan, and Carlos, completed the entire job in just one day, demonstrating their exceptional work ethic. The workmanship was neat, clean, and of superior quality. As a family-owned business, Proformance takes great pride in their work, which is increasingly rare these days. We highly recommend them for all HVAC needs.
We are thoroughly satisfied with the service provided by Proformance Heating & A/C. They installed a comprehensive new system that perfectly suits our requirements. Brian is a highly skilled and conscientious professional who delivers incredible work. With the assistance of Ethan and Carlos, the new system in our attic looks like it was part of the original home construction. Brian's work is exceptionally clean and professional. We enthusiastically recommend their services.
I am thrilled that I chose to work with Brian Reyes and Proformance Heating & Air. I had been a long-time customer of another well-advertised company, but was disappointed by their lack of transparency and knowledge when I researched a replacement for my 17-year-old AC unit. Seeking an alternative, I reached out for a Trane quote from Proformance. Brian promptly contacted me, initiating an educational process to help me understand the options, including a multi-stage heat pump system versus my existing condenser and furnace. Brian was incredibly knowledgeable, patient, responsive, and professional as I conducted my due diligence over the 30-day decision period. The other vendor fell short, but Brian earned my trust and provided the most competitive proposal. His team completed the seamless installation in a single day. When I later had a follow-up concern, Brian immediately responded, arrived at my home within an hour, and provided further education. I am highly satisfied with the knowledge Brian shared and fully endorse him and his company.
As the property manager for Kate Hudson, I couldn't be happier with the service we received. Brian was extremely efficient and clearly explained every aspect of the work - what was being done, what was included, and what to expect. The entire team was professional, easy to collaborate with, and promptly addressed any questions. After reviewing multiple quotes for different systems, the Trane AC units stood out as the best option, not only for their robust warranty but also for their exceptional ability to handle the extreme desert heat. Both Kate and Danny are pleased with their new units.
I recently had Proformance Air perform a maintenance visit, and I'm thoroughly impressed with the results. The technicians demonstrated extensive knowledge and took the time to explain how to keep the system operating at peak efficiency. Since their visit, our AC is performing better than ever - cooling faster and running much smoother. It's rare to find a team this professional and skilled. I highly recommend their services.