Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
R&C Heating and Cooling Service is a premier HVAC contractor serving Santa Monica and all of Los Angeles County. Founded by HVAC veterans with decades of combined experience, the company delivers expert climate control solutions tailored to the unique demands of Santa Monica's coastal environment — including salt air corrosion, humidity fluctuations, and rapid temperature shifts. Their team of skilled technicians applies precision diagnostics and quality craftsmanship to every job, serving everyone from historic homes near Montana Avenue to modern condos along the beach. The company offers a comprehensive range of air conditioning services including AC repair, maintenance, installation, tune-ups, ductless mini-split systems, and commercial VRF/VRV systems. On the heating side, they handle heater repair, heating maintenance and replacement, furnace repair, furnace maintenance, furnace installation, and heat pump services including repair, maintenance, and installation. They also provide indoor air quality assessments, air duct installation, and air duct repair. R&C Heating and Cooling Service is available 24/7 for HVAC emergencies, ensuring customers always reach a live person — not an answering machine — with clear communication about arrival times and solutions. Their service vehicles are fully stocked with commonly needed parts, allowing most repairs to be completed in a single visit. They also offer preventive maintenance programs designed to reduce energy costs by up to 30% and extend equipment lifespan. The company proudly serves Santa Monica neighborhoods including Wilshire Montana, Pico, Mid-City, North of Montana, Sunset Park, and Ocean Park, as well as the broader Los Angeles County area. All services are backed by a 100% satisfaction guarantee and industry-leading warranties, with detailed service documentation provided to help customers maximize manufacturer warranty coverage.
R&C performed the seemingly impossible task of getting my HVAC system running again without breaking the bank. They were thorough, efficient, and highly professional in their approach. I would wholeheartedly recommend their services and plan to rely on them for all my future HVAC needs.
I had a new heat pump installed by R&C, and the service was exceptional. They did a beautiful job, explaining everything in detail. Lucas, the personable technician, clearly explained how the new system works. The entire process, from the initial bid to the final installation, was highly professional. I am completely satisfied with the quality of the work and the equipment they provided.
R&C Heating and Cooling is an exceptional company. They provided excellent communication, offering friendly and informative service without any pushy upselling tactics, and their prices are highly competitive. The installation process was seamless, as the skilled technicians were respectful and attentive to every detail, both technical and aesthetic. Not only are they exceptional installers, but they also left the work area spotless. Their expertise transformed what could have been a stressful experience into a smooth and pleasant one. The new mini-split system they installed is amazing, and I wish R&C offered a wider range of home services, as I would hire them in a heartbeat for any home improvement needs. They are a trustworthy company that goes above and beyond to deliver professional service, and I highly recommend them.
I'm very satisfied that I chose R&C Heating and Cooling to install a mini-split in my condo. I obtained several estimates, and theirs was highly competitive, with the added benefit of offering to match any lower quote for the same scope of work. The installation process was quick and seamless, and the crew was professional throughout. The mini-split system looks and performs excellently, and I would definitely recommend R&C's services.
With an impressive 93 five-star reviews, R&C Heating and Cooling's professionalism in both the quality of their work and their customer service is well-deserved. The installation of a new HVAC system, replacing a poorly installed and frequently malfunctioning unit, was an impressive full-day endeavor, demonstrating the technicians' expertise. The owner's attentive customer care, including taking the time to explain details and promptly investigating a perceived issue, further reinforces the company's commitment to excellence. Their outstanding work and exceptional customer service are truly commendable.