Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Reliable Home Comfort is a veteran-owned, family-run home services company based in Compton, CA, proudly serving Los Angeles and Orange Counties since 2019. Founded on principles of integrity, respect, and disciplined craftsmanship, the company delivers expert heating and cooling, plumbing, and electrical services to homeowners across a wide service area—from Beverly Hills and Pasadena to Santa Monica, Torrance, and Huntington Beach. With a perfect 5.0 rating based on over 244 Google reviews, they have built a strong reputation for honest communication, quality workmanship, and reliable follow-through. The company offers a comprehensive range of services including HVAC installation and repair, heat pump systems, ductless mini-splits, plumbing, electrical work, solar installation, and smart home technology integration. Their technicians are licensed, certified, and trained in both traditional home comfort systems and modern smart home solutions. Owner Edison is known for going above and beyond—including performing proper Manual-J heat load calculations and actively assisting customers with complex energy rebate programs like the HEEHRA grant. Reliable Home Comfort distinguishes itself through transparent pricing, no-pressure consultations, and a commitment to long-term performance over quick fixes. They offer flexible financing options, energy rebates, and a Comfort Club membership program that provides members with priority service, routine maintenance checkups, and exclusive discounts to keep home systems running smoothly year-round. The company stands firmly behind their work with a satisfaction guarantee and warranty support on installed systems, including scheduled maintenance inspections. Their same-day responsiveness, clean job sites, and clear technician communication have earned them a loyal customer base and consistent five-star praise across the greater Los Angeles region.
We had a wonderful experience with Reliable Home Comfort. The entire process, from the initial consultation to the final installation, was handled in a professional manner. We were eligible for the HEEHRA rebate, and Edison, who was very knowledgeable about the program, addressed all our questions and worked with us to meet our requirements. Despite being a bit short-staffed, the team worked tirelessly to have our system installed before the holidays. The comfort level in our home has improved significantly, and the system is performing excellently. We would highly recommend RHC.
The experience from start to finish was exceptionally professional. Edison answered all my queries and provided solutions to any issues that arose. The installation team was also professional and courteous throughout the process. Reliable Home Comfort delivered on all their commitments, and I would enthusiastically recommend them for all your AC and heating needs.
Thomas, the lead technician at Reliable, came to assess the problem with my gas heater. I received an estimate the very next day, approved it, and he installed the part the following day. He was thorough in answering all my questions and in testing the heater to ensure it was working properly throughout the house. Thomas is highly knowledgeable, conscientious, and professional, as well as personable. He did an excellent job for me. Additionally, a couple of years ago, Edison and his team at Reliable did a fantastic job installing two mini-splits for me. I wholeheartedly recommend Reliable Home Comfort for your heating and AC needs.
Reliable Home Comfort fixed my old, problematic wall heater that had been an issue for as long as I've lived here (15 years). The technician was very polite, well-prepared, and in contrast to a previous technician I had hired from ANGIES LIST who had asked me for a screwdriver. The RHC technician went above and beyond to ensure there were no problems on the roof or in the attic. He was very respectful of our space and wore booties to cover his shoes. The company also communicated well throughout the process. Although I had to wait for some parts, since it's an old unit, it is now functioning properly. Thank you, Thomas!
The gas company recommended cleaning the soot from the heater because it had extinguished the pilot light. Instead, Reliable Home Comfort suggested replacing two parts at a significant cost. However, the pilot light was still capable of being lit, indicating that the soot was the root issue. After the technician left, I realized that they should have simply cleaned the pilot light, and if it went out again, I would have contacted the gas company to turn it off. This was a complete waste of money, and I am now left without any heat.