Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Your Appliance, Refrigeration & HVAC Repair is a trusted repair service based in Mountain View, CA, specializing in appliance repair, refrigeration systems, and HVAC equipment. Their team is committed to providing reliable, professional service to homeowners and businesses throughout the area. The company operates with a customer-first approach and transparent pricing. A $95 booking, service call, and diagnosis fee is charged upfront, but this fee is fully credited toward the total repair cost once work is approved and completed. If the technician is unable to diagnose the problem, the service call fee is waived entirely — and if the repair cannot be completed, customers receive a 100% refund. Customers can reach the team by call or text at 650-242-0022 for scheduling, cancellations, or information updates. The business maintains a 24-hour advance cancellation policy to help manage scheduling efficiently. Credit card payments are accepted with a 3% service fee applied to the total. With a straightforward, no-risk service model, Your Appliance, Refrigeration & HVAC Repair aims to deliver peace of mind alongside quality repairs, making them a dependable choice for residents and businesses in Mountain View and surrounding communities.
I had an excellent experience with this refrigerator repair service. From the initial call to the completed repair, the entire process was professional, efficient, and stress-free. The technician arrived as scheduled, quickly diagnosed the problem, and clearly explained what needed to be addressed before starting any work. They even suggested that we check with the manufacturer, as our refrigerator might still be covered under a factory warranty - something we had not been aware of. I truly appreciated their transparency and recommendations. It is such a relief to find a reliable and honest repair service, and I would wholeheartedly recommend them to anyone in need of refrigerator or appliance repair. I would not hesitate to use them again.
The service I received from Your Appliance was exceptional. The technician arrived on time for the estimate and was very patient in working with my home warranty company to repair my washer. When the warranty company did not approve the estimate, these professionals stepped up and repaired my washer themselves at an affordable price. I am extremely grateful for their assistance, and I highly recommend this company to others.
I had a wonderful experience with Your Appliance, Refrigeration & HVAC Repair. The service was excellent, and the work was completed thoroughly and on time. I was very impressed by their professionalism, and I would highly recommend their services to others.
I have been working with Rovshan and his team for the past 10 years, and they have saved me countless times. They have repaired my refrigerator, dryer, oven, and dishwasher, always arriving punctually, taking the time to explain the issues in detail, and then efficiently resolving the problems. I cannot recommend them highly enough - they are truly fantastic.
Our dryer had started making concerning noises, and I suspected a bearing issue. I was able to easily schedule an initial assessment with Rovshan and his team through their website, and they arrived on time. They did not have the necessary replacement parts in stock, but I had already ordered a repair kit which they installed a few days later. Although we couldn't immediately test the repairs, when a subsequent issue arose, they promptly returned the next day to resolve it, and now the dryer is functioning perfectly again. The workers were very friendly, and the overall process was quite straightforward and good value for the money.